By switching to Rimini Street for SAP and VMware support, Lwart has taken direct control of its software licensing, upgrade and technology roadmap decisions, eliminating vendor-driven timelines and cost escalation. The move improves support responsiveness, lowers operating costs and allows Lwart’s IT organization to operate its core systems on its own terms – freeing capacity to focus on operational improvements and long-term innovation.

Nearly a Decade of Trusted Support Delivering Stability and Cost Control

Lwart operates one of the most sophisticated circular-economy oil recovery ecosystems globally, with the capacity to process 240 million liters of used oil annually across more than half of Brazil’s municipalities. Its SAP and VMware systems underpin nationwide logistics and operations for 1,100 users, including 540 mobile-connected truck drivers who rely on SAP systems to log oil collection and payment across 3,700 municipalities in Brazil.

Lwart first turned to Rimini Street when economic pressures in Brazil demanded a closer look at reducing IT costs without compromising system reliability. SAP systems are mission-critical to Lwart’s operations, where downtime would immediately disrupt oil collection nationwide. Following a comprehensive evaluation of expected service quality, value, expertise and reliability, Lwart made the decision to switch from vendor support to Rimini Support™ for SAP.

“We’ve had nothing but good experiences since we moved our support for SAP to Rimini Street,” said Jefferson Andriotti, head of IT and procurement, Lwart Environmental Solutions. “With my SAP ECC 6 stabilized, secured and performing optimally with Rimini Support™, I no longer have to worry about constantly upgrading or migrating to a new version of SAP as some of my peers do. Rimini Street makes it possible for me to focus my team’s attention on the needs of our customers, partners and the future of Lwart instead of unnecessary disruption.”

Lwart Eases VMware Licensing Pressures with Rimini Support™ for VMware

Lwart’s decision to expand its relationship with Rimini Street was accelerated by significant changes to VMware licensing following Broadcom’s acquisition – changes that would have nearly tripled costs.

“Either we would need to absorb a massive increase in licensing costs with Broadcom or pursue alternate paths,” Andriotti said. “We looked at moving to Nutanix or Citrix, but because Rimini Street had done so well with our SAP support, we thought, ‘Why not use them for VMware too?’”

Building on a trusted partnership with confidence in Rimini Street’s vendor-agnostic support model, Lwart selected Rimini Support™ for VMware, delivered under Rimini Custom™, which provides third-party support and managed services across a broad range of enterprise software, including end-of-life systems. Rimini Support for VMware is helping Lwart reduce maintenance costs, receive higher quality support for its critical systems and avoid forced upgrades just to remain fully supported.

Additional Rimini Street benefits include:

• Guaranteed 10-minute response time for priority cases, delivered on average in less than 2 minutes, 24/7/365 global coverage with frequent cadence of communications updates until resolution
• Rimini Protect™ for Advanced Hypervisor Security (AHS) Powered by Vali Cyber® to help defend against ransomware and other common malware-based attacks
• Root cause analysis to help prevent future issues
• Perpetual license support without required upgrades or migrations

Cost savings fuel business process innovation at Lwart

The expanded partnership ensures high availability and operational stability across Lwart’s SAP and VMware systems while significantly reducing ongoing IT overhead costs. With routine maintenance demands expertly covered, Lwart’s IT team is now focused on modernizing processes that support its nationwide collection and logistics network.

“With Rimini Street, our SAP and VMware environments simply work,” Andriotti said. “That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

“Our long-standing partnership with Lwart Environmental Solutions is built on trust, collaboration and a shared commitment to results,” said Edenize Maron, general manager for the Americas at Rimini Street. “By delivering reliable, high-impact support for both SAP ERP and VMware virtualization environments, we help Lwart redirect people, time and money toward advancing the business. We’re proud to support their continued growth and leadership in circular-economy operations, and most importantly, to help support Lwart’s mission to preserve natural resources and create a more environmentally conscious world for all.”

Read the full story of how Lwart is keeping VMware and SAP running strong with Rimini Street.

Learn how Rimini Street gives IT leaders control over licensing decisions, upgrade timing and long-term platform strategy.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have leveraged the Rimini Smart Path™ methodology to achieve better operational outcomes, billions of US dollars in savings and fund AI and other innovation.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “assume,” “believe,” “budget,” “continue,” “could,” “currently,” “estimate,” “expect,” “forecast,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “goal,” “potential,” “predict,” “project,” “reflect,” “results,” “seem,” “seek,” “should,” “will,” “would” and other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to our ability to attract new clients or retain and/or sell additional products or services to existing clients; our ability to achieve and maintain an adequate rate of revenue growth; cost of revenue, including changes in costs associated with our efforts to grow and the results of any efforts to manage costs to align with current revenue expectations and the expansion of our offerings; the effects of increased intense competition in our industry and our ability to compete effectively; our ability to successfully educate the market regarding the advantages of our support and managed services for enterprise resource planning (ERP) software and to sell the products and services comprising our “Rimini Smart Path™” solutions portfolio, including but not limited to our Agentic AI ERP solutions; our intentions with respect to our pricing model and expectations of client savings relative to use of other providers; the evolution of the ERP software management and support landscape facing our clients and prospects; estimates of our total addressable market; the effects of seasonal trends on our results of operations, including the contract renewal cycles for vendor-supplied software support and managed services; the effects of the efforts of enterprise software vendors to sell upgrades or migrations to cloud-based versions of their enterprise software on our results of operations; our ability to scale our operations quickly enough to meet our clients’ changing needs or decrease our costs adequately in response to changing client demand; risks arising from incorporating artificial intelligence (“AI”) technologies into our products or services or any deficiencies associated with AI technologies used by us or by our third-party vendors and service providers; our ability to maintain, protect, and enhance our brand; the continuing impact of and our ability to comply with the terms of our July 2025 settlement agreement with Oracle; our wind down of support services for Oracle PeopleSoft software products and the impact on future period revenue and costs incurred related to these efforts; the loss of one or more members of our management team and our ability to attract and retain additional qualified technical, sales and marketing personnel; our ability to expand our marketing and sales capabilities; our ability to avoid interruptions to, or degraded performance of, our services and the impact of any such interruptions or performance problems on our operations; our ability to defend against cybersecurity threats and to comply with data protection and privacy regulations; our expectations regarding new product offerings, innovation solutions, partnerships and alliance programs and our ability to develop and maintain strategic partnerships; our ability to expand internationally and the risks associated with global operations; the impact of macro-economic trends, including inflation and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; our ability to generate significant capital through our operations or to raise additional capital necessary to fund and expand our operations and invest in new services and products; our business plan and our ability to effectively secure and manage our growth and associated investments; risks relating to retention rates, including our ability to accurately forecast retention rates; our ability to protect our intellectual property; our ability to maintain an effective system of internal control over financial reporting; changes in laws or regulations, including tax laws or unfavorable outcomes of tax positions we take; tariff costs, including those imposed by the United States government and the potential for retaliatory trade measures by affected countries; our ability to realize benefits from our net operating losses; any negative impact of environmental, social and governance (“ESG”) matters on our reputation or business and the exposure of our business to additional costs or risks from our reporting on such matters; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the volatility of our stock price; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; our ability to maintain our good standing with the United States government and international governments and capture new contracts with governmental entities/agencies; the occurrence of catastrophic events that may disrupt our business or that of our current and prospective clients; future acquisitions of, or investments in, complementary companies, products, subscriptions or technologies; and those discussed under the heading “Risk Factors” in Rimini Street’s Annual Report on Form 10-K filed on February 19, 2026, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the U.S. Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

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Janet Ravin
VP, Corporate Marketing
Rimini Street, Inc.
+1 702 285-3532
pr@riministreet.com